Thank you for your interest in presenting Hounds Town USA to your clients! As the Brand Manager, I work directly with consultants on a daily basis hosting education calls, answering questions, providing content and photos for ads, and whatever else you might need to be successful. Once you refer a client to Hounds Town USA they will be working specifically with our Development Director through the education process. We look forward to working with you and ultimately closing deals together!


Charlotte Wagner | Brand Manager

The Hounds Town USA Education Process

In an effort to be a great partner and communicate in real-time, any consultant who sends us a referral will receive automated emails as your client progresses through the above process as well as regular check-ins with our Development Director. We feel communication is key to working together and ultimately closing deals!


Once we receive your referral, we enter your client’s information into our CRM and park them at this stage. Within 15 minutes of adding them to the CRM, they will receive an email and a text message asking them to schedule a call with the Hounds Town USA Development Director.. If they do not schedule a call at this point, we email and text them again 3 days later and then 8 days after that.


Once an initial call is scheduled, individuals are moved into this stage. If you would like to be part of the initial call, we are happy to host you- just let our Development Director know as he is scheduling!


After a successful initial call, our Development Director moves your client to FDD Review. They receive a link to our FDD and during this call, our Development Director walks them through the entire document and answers questions to make sure they feel comfortable.


During this step, your client will learn more about Hounds Town USA’s support team and systems. This is the last educational call before our Development Director introduces your client to a Hounds Town USA Franchise Owner and the Executive Team.


At this stage, our Development Director will host a final telephone interview with your client and the Executive Team to answer additional questions and discuss remaining details. Final approval to move forward from Hounds Town USA HQ will be made within 24 hours following this final call.


During the Peer Review step, your client will have the opportunity to speak directly to Hounds Town USA Franchise Owners. This is a two-fold process. First, your client will ask questions about what it is like to own and operate a Hounds Town USA. Then, our Franchise Owners will get to learn a little about your client and provide feedback on whether they feel they are a good fit for the system.


The last step in our process is to invite your client to a full day of hands-on discovery. Following an executive review of your client’s progress through the first six steps, we will invite them to Ronkonkoma, New York to spend the day with the Hounds Town USA Corporate Team. There, they will see the business model in action, tour locations, and meet the support staff.


Congratulations, it has been mutually decided this is a great fit for both parties! Thank you for referring us the perfect Hounds Town USA partner. At this point, you should feel satisfied you just changed an entrepreneur’s life, and to thank you for your participation, we are happy to write a commission check for your efforts!

The Hounds Town USA Development Team

These are the people you will be speaking with and hearing about as your client immerses themselves in the Hounds Town USA education process. Our team works closely to ensure your client has all the necessary information they need to make the right decision for themselves and their families!

Rob Taylor
Development Director 

Rob’s role is primarily described above and includes taking your client through the education process and being their main point of contact. Rob will be your go-to for any specific questions on your client and the progress they are making.

Kyle Christie
Kyle Christie
Development Director 

Kyle’s role is primarily described above and includes taking your client through the education process and being their main point of contact. Kyle will be your go-to for any specific questions on your client and the progress they are making.

Charlotte Wagner
Brand Manager

Charlotte’s primary focus is consultant education and support. If you have questions on Hounds Town USA or want to learn the model more in-depth before referring a client, Charlotte is happy to hop on an education call at any time!

Phil Camping
Development Manager

Phillip’s primary role is to ensure every candidate referred to Rob or Kyle is qualified to enter the education process. We are looking for individuals with $150K in liquid capital, $500K in net worth, and who are ready to pull the trigger on a decision within 6 months.

Linton Dowling
Marketing Director 

Linton oversees the creation of all Hounds Town USA- related marketing materials. He works diligently with his team to provide your clients with Franchise Information Reports, One-Pagers, and websites that accurately portray our value proposition and culture.

Sasha Cogswell
Creative Director

Sasha takes all our materials and makes them beautiful! From the website to the prospect presentation your client will watch, Sasha has designed everything to convey the look and feel of Hounds Town USA.

Alana Willis
Content Specialist

Alana’s focus is capturing the essence of Hounds Town USA in our marketing materials and getting your client excited and interested to move forward with our education process.

Hounds Town USA Sharable Videos

Give your clients a first-hand look at what it means to own a Hounds Town USA franchise with these shareable videos.

In order to share each video press the play button and then click on the paper airplane in the top right hand corner of the video. From here you can easily share on social media or copy/paste the Vimeo URL. It’s that easy!

Features to Highlight When Presenting Hounds Town USA


Years of experience and deep knowledge are our greatest competitive edge. Our “Unrivaled Canine Expert” Founder Michael S. Gould has over 35 years of direct canine experience. The Hounds Town USA leadership team also includes Marianne Carrano Desczc, Franchise Owner Training Leader, who has formal training in animal behavior and has studied dog handling under Michael for years. This expertise is evident at Hounds Town USA in how we’ve modeled our concept after childcare solutions rather than other doggie daycare options.


By utilizing simple, cost-effective, and dog friendly materials, Hounds Town USA allows Franchise Owners to open their business starting at $265,800. This investment is significantly lower than other doggie daycare franchises in the country, allowing our owners to break even sooner and enjoy larger profit margins.


In 2019, our AUV was $893,531 for fully matured stores including those not at capacity. That’s a 236% sales to investment ratio! Not only that, but our Item 19 shows strong year-over-year sales growth averaging 27% for stores open one full year in 2018 and 2019. This is almost three times higher than the average growth rate of the already surging pet industry.


Time is a finite resource and, for many people, the most precious commodity. Many of our owners are parents with young families and/or have other careers. Because of the simplicity of our business model and the minimal requirements for daily operations; most of our Franchise Owners operate as Semi-Absentee, allowing them to focus on pursuing other passions.


Hounds Town USA offers up to 10 revenue streams to pad and protect our Franchise Owner’s bottom line. There are five main services: interactive doggie daycare, boarding, grooming, retail sales, and a pet taxi. Franchise Owners also have the option to add vet care, cat care, educational classes, mobile grooming or even expand their retail sales at each location.

Hounds Town USA Downloadable Materials to Share with Clients

Brand Overview

Franchise Report

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